Shipping Policy

At ShopByChoice, we aim to deliver your products quickly, safely, and efficiently. Please read our shipping policy to understand the process, timelines, and conditions.

1. Shipping Charges

Domestic Orders:

• Free shipping on orders above a specified value (as displayed on the website).
• A fixed shipping fee will be applied to orders below this threshold.

International Orders:

• Shipping charges, customs duties, taxes (including GST or applicable import duties), and other fees are to be borne entirely by the customer.

2. Delivery Locations

• We deliver across India to all serviceable pin codes.
• Customers must provide a complete and accurate delivery address, including pin code.
• ShopByChoice is not responsible for failed deliveries due to incorrect or incomplete address details.

3. Order Processing & Dispatch

• Once an order is placed, customers will receive a confirmation via email or SMS.
• Orders are typically processed and dispatched within 2–3 working days, subject to product availability.
• Items within the same order may be shipped separately depending on availability.

4. Tracking Your Order

• After dispatch, you will receive an email or SMS with the tracking number and tracking link.
• Tracking details may take a few hours to become active.
• Customers can also track orders by logging into their account on shopbychoice.in.

5. Delivery Timelines

• Delivery timelines vary based on location, product availability, and courier partner operations.
• In case of delays, customers will be informed via email or SMS.
• For assistance, you can contact us at:

 

• Email: care@shopbychoice.in
• Website: www.shopbychoice.in
• Content Number: 9210553383
  

6. Change of Delivery Address

• Address change requests must be made within 24 hours of placing the order.
• Requests can be sent via email to our support team.
• Once the order is dispatched, the delivery address cannot be modified.

7. Failed or Incorrect Deliveries

• If an incorrect address is provided, the shipment may be returned to us.
• Reshipping charges will be the responsibility of the customer.
• ShopByChoice is not liable for delays or non-delivery due to incorrect information provided at checkout.

8. Packaging & Special Requests

• All products are securely packed to prevent damage during transit.
• Gift wrapping or special delivery requests (if available) can be selected at checkout.

9. Delays & External Factors

While we strive to deliver within the promised timelines, delays may occur due to factors beyond our control, such as:

• Courier partner issues
• Strikes or transportation disruptions
• Natural calamities
• High-demand periods or festive seasons

In such cases, ShopByChoice will not be held liable for delays.